Creating Inclusive Events: Why Accessibility Should Be Front of Mind

At CATO Location Services, we believe great events are not just about big crowds or bold visuals – they’re about creating experiences that are truly inclusive and welcoming for everyone. As a company deeply rooted in event management, crowd control, and logistics, we know that accessibility is not a “nice to have” – it’s essential.

Over the years, we’ve had the privilege of working alongside organisations dedicated to raising the bar on event accessibility. One such partner is Accessible Arts, a NSW-based organisation championing inclusion in the creative and events industries. Their consultancy services offer tailored support to event managers looking to ensure their events are welcoming to people with disabilities or access requirements. From infrastructure advice to inclusion planning, their work has helped us understand how to create better, more inclusive environments across our operations.

We’ve also drawn valuable insights from consultants like Access Central, who specialise in making events accessible through expert guidance on layout, facilities, mobility access, and compliance with Australian standards.

When you plan your next event – whether it’s a community festival, a public activation or a major production – we encourage you to think beyond just the crowd numbers and permit requirements. Accessibility should be a key pillar in your planning.

Here are just a few reasons why:

Inclusivity = Better Events
Everyone deserves to feel welcome and considered. Accessible events don’t just serve people with disabilities – they benefit parents with prams, elderly attendees, and anyone navigating temporary injury or illness.

Legal & Repetitional Protection 
Ensuring your event is accessible helps meet obligations under the Disability Discrimination Act and can safeguard your event’s reputation.

Futureproofing Your Brand:
Events that take inclusivity seriously are more likely to build trust and loyalty from diverse communities.

Everyone deserves to feel welcome and considered. Accessible events don’t just serve people with disabilities – they benefit parents with prams, elderly attendees, and anyone navigating temporary injury or illness.

Events that take inclusivity seriously are more likely to build trust and loyalty from diverse communities. By prioritising accessibility, you demonstrate a commitment to social responsibility and inclusiveness, fostering long-term audience engagement.

Did you know?
According to Accessible Arts, there has been an increase in attendance at cultural events for those with a disability in 2018, 78% compared to 58% in 2008.

At CATO, we don’t just manage logistics — we help create spaces where people feel safe, supported, and seen. If you’re unsure where to start, reach out to our experienced account managers who can walk you through the process and advise you on the best solutions to ensure accessibility is paramount at your next event. Let’s make your next event safe, accessible, and unforgettable.

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